Police Supervision (for law enforcement) / Achieving Supervisory Excellence (for dispatch) Dec 3–5, 2019
This three-day course is designed specifically for first-line supervisors who direct, motivate, lead, appraise and discipline others. As a result of coaching, role play, exercises, self-assessments, group discussions and lecture, participants will leave with new knowledge and skills in:
- Setting expectations and holding employees accountable
- Analyzing and resolving performance problems
- Improving workplace communication
- Gaining listening and assertion skills
- Coaching others for improved work performance
- Learning behaviors and characteristics of quality leaders
- The role of motivation in performance
With small group exercises and many examples tailored to the attendee’s profession, this class can be taken by law enforcement, dispatch or anyone in public safety. The course is taught by Sgt. Michael Phillips who recently retired from the East Lansing Police Department with over 27 years of police experience. Mike is a Senior Associate with MACNLOW consistently receiving the highest ratings from course attendees for over ten years.
The cost is $375 per person. The course is SNC approved (MNA201408B) and is registered with MCOLES and eligible for 302 funds.
| Date(s) | Class | Location |
|---|---|---|
| Jan 21–23, 2020 | Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch) | Grand Rapids, MI |
| Jan 27, 2020 | Inmate Classification | Mt. Pleasant, Michigan (Courtyard by Marriott) |
| Jan 27–31, 2020 | Advanced 40-Hour Dispatch School | Shiawassee County Central Dispatch, Corunna, MI |
| Jan 27, 2020 | 911 Dispatch Liability | Shiawassee County Central Dispatch, Corunna, MI |
| Jan 28, 2020 | Homeland Security for Telecommunicators | Shiawassee County Central Dispatch, Corunna, MI |
| Jan 29, 2020 | Handling Domestic Violence Calls | Shiawassee County Central Dispatch, Corunna, MI |
| Jan 30, 2020 | Suicide Calls: Helping the Caller & the Telecommunicator | Shiawassee County Central Dispatch, Corunna, MI |
| Jan 30, 2020 | Active Shooter Incidents for Dispatch | SpringHill Suites, Marketplace Blvd, Lansing, MI |
| Jan 31, 2020 | Stress Management (eligible for dispatch and/or law enforcement training funds) | Shiawassee County Central Dispatch, Corunna, MI |
| Feb 3–5, 2020 | Corrections Supervision | Gratiot County Sheriff's Office, Ithaca, MI |
| Feb 27–28, 2020 | Critical Supervisory Issues | Canton Public Safety, Canton, MI |
