Public Safety Training and Consulting

Attendees will assess their listening skills, learn to apply the skills and "thinking patterns" to help handle a suicide call successfully, assess psychological considerations, keep the caller talking, ask critical questions, and gain call handling methods proven effective for others.  
SNC approved with Module II (b) endorsement; MNA201910A

The cost is $275 per person.  If you are registering for two or more one-day classes, but not the full week, please email Kris Kemp at kkemp@macnlow.com or call 517-925-1434 for discounted pricing.  

Location: Eaton County Central Dispatch, 911 Courthouse Drive, Charlotte, MI

Date(s)ClassLocation
Oct 21–23, 2019Advanced Supervision (for law enforcement and dispatch)Ingham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Oct 21–25, 2019Advanced 40-Hour Dispatch SchoolMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 21, 2019911 Dispatch LiabilityMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 22, 2019Handling Domestic Violence CallsMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 23, 2019Suicide Calls: Helping the Caller & the TelecommunicatorMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 24, 2019Homeland Security for TelecommunicatorsMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 24, 2019Generational DifferencesIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Oct 25, 2019Stress Management (eligible for dispatch and/or law enforcement training funds)Macomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Nov 18–22, 2019Advanced 40-Hour Dispatch SchoolEaton County Central Dispatch, 911 Courthouse Drive, Charlotte, MI
Nov 18, 2019Homeland Security for TelecommunicatorsEaton County Central Dispatch, 911 Courthouse Drive, Charlotte, MI
Nov 19, 2019911 Dispatch LiabilityEaton County Central Dispatch, 911 Courthouse Drive, Charlotte, MI
Nov 20, 2019Handling Domestic Violence CallsEaton County Central Dispatch, 911 Courthouse Drive, Charlotte, MI
Nov 21, 2019Suicide Calls: Helping the Caller & the TelecommunicatorEaton County Central Dispatch, 911 Courthouse Drive, Charlotte, MI
Dec 2–6, 2019Basic 40-Hour Dispatch SchoolKent County Sheriff's Office, Grand Rapids, MI
Dec 3–5, 2019Police Supervision (for law enforcement) / Achieving Supervisory Excellence (for dispatch)Dearborn Heights Police Department, Dearborn Heights, MI
Dec 9–13, 2019Advanced 40-Hour Dispatch SchoolKent County Sheriff's Office, Grand Rapids, MI
Dec 9, 2019Handling Domestic Violence CallsKent County Sheriff's Office, Grand Rapids, MI
Dec 9–10, 2019Critical Supervisory IssuesIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Dec 10, 2019Suicide Calls: Helping the Caller & the TelecommunicatorKent County Sheriff's Office, Grand Rapids, MI
Dec 11, 2019911 Dispatch LiabilityKent County Sheriff's Office, Grand Rapids, MI
Dec 12, 2019Homeland Security for TelecommunicatorsKent County Sheriff's Office, Grand Rapids, MI
Dec 13, 2019Stress Management (eligible for dispatch and/or law enforcement training funds)Kent County Sheriff's Office, Grand Rapids, MI