Public Safety Training and Consulting

This course is over!
New half-day (4-hour) course runs from 8 am to noon.  The cost is $150 for this training.  If registering for other 4-hour courses during the period of June 24-27, the second and subsequent courses will be $125 each or take all four for $500 (must be the same individual attending all four sessions).  SNC approved (MNA201905A).

This course is designed for telecommunicators who have Fire/EMS dispatch responsibilities as part of their daily duties.  Attendees will learn concepts and terminology as well as address challenges associated with Fire/EMS dispatching.  The course will discuss workflow, different apparatus used, fire ground operations and the different responsibilities of the responders.  During the course, attendees will improve their awareness and understanding of the complexities of Fire/EMS dispatching through interactive discussions and classroom exercises. 

Upon completion of this course, the participant will be able to:

·      Describe critical Fire/EMS dispatch techniques

·      Understand concepts, terminology, and inherent challenges of Fire/EMS dispatching

·      Prioritize workflow and decision making

·      Have increased knowledge of fire ground operations and equipment

·      Have increased knowledge of safe Fire/EMS operations 

·      Describe how Fire/EMS dispatching differs from law enforcement dispatching



Location: Kalamazoo County Central Dispatch Authority, Kalamazoo, MI

Date(s)ClassLocation
Sep 16–20, 2019Basic 40-Hour Dispatch SchoolSaline Police Department, Saline, MI (in Washtenaw County)
Sep 23–27, 2019Advanced 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Sep 23, 2019Homeland Security for TelecommunicatorsKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Sep 23–25, 2019Police Supervision (for law enforcement) / Achieving Supervisory Excellence (for dispatch)Washtenaw County Sheriff's Office, Ann Arbor, MI
Sep 24, 2019Inmate ClassificationMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Sep 24, 2019911 Dispatch LiabilityKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Sep 25, 2019Handling Domestic Violence CallsKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Sep 26, 2019Suicide Calls: Helping the Caller & the TelecommunicatorKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Sep 27, 2019Stress Management (eligible for dispatch and/or law enforcement training funds)Kalamazoo County Central Dispatch Authority, Kalamazoo, MI
Sep 30, 2019Tactical DispatchingTo be determined
Sep 30, 2019Negotiations for DispatchTo be determined
Oct 1, 2019Incident Debriefing (for Dispatch)To be determined
Oct 7–11, 2019Advanced 40-Hour Dispatch SchoolSaline Police Department, Saline, MI (in Washtenaw County)
Oct 7, 2019911 Dispatch LiabilitySaline Police Department, Saline, MI (in Washtenaw County)
Oct 8, 2019Suicide Calls: Helping the Caller & the TelecommunicatorSaline Police Department, Saline, MI (in Washtenaw County)
Oct 9, 2019Handling Domestic Violence CallsSaline Police Department, Saline, MI (in Washtenaw County)
Oct 10, 2019Homeland Security for TelecommunicatorsSaline Police Department, Saline, MI (in Washtenaw County)
Oct 10, 2019Active Shooter Incidents for DispatchSanilac County Central Dispatch, 95 Dawson St, Sandusky, MI
Oct 11, 2019Stress Management (eligible for dispatch and/or law enforcement training funds)Saline Police Department, Saline, MI (in Washtenaw County)
Oct 16–18, 2019Police Supervision (for law enforcement) / Achieving Supervisory Excellence (for dispatch)Saline Police Department, Saline, MI (in Washtenaw County)
Oct 21–23, 2019Advanced Supervision (for law enforcement and dispatch)Ingham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Oct 21–25, 2019Advanced 40-Hour Dispatch SchoolMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 21, 2019911 Dispatch LiabilityMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 22, 2019Handling Domestic Violence CallsMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 23, 2019Suicide Calls: Helping the Caller & the TelecommunicatorMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 24, 2019Homeland Security for TelecommunicatorsMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Oct 24, 2019Generational DifferencesIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Oct 25, 2019Stress Management (eligible for dispatch and/or law enforcement training funds)Macomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Nov 18–22, 2019Advanced 40-Hour Dispatch SchoolEaton County Central Dispatch, 911 Courthouse Drive, Charlotte, MI
Nov 18, 2019Homeland Security for TelecommunicatorsEaton County Central Dispatch, 911 Courthouse Drive, Charlotte, MI