Public Safety Training and Consulting

This course is over!
New half-day (4-hour) course runs from 8 am to noon.  The cost is $150 for this training.  If registering for other 4-hour courses during the period of June 24-27, the second and subsequent courses will be $125 each or take all four for $500 (must be the same individual attending all four sessions).  SNC approved (MNA201905A).

This course is designed for telecommunicators who have Fire/EMS dispatch responsibilities as part of their daily duties.  Attendees will learn concepts and terminology as well as address challenges associated with Fire/EMS dispatching.  The course will discuss workflow, different apparatus used, fire ground operations and the different responsibilities of the responders.  During the course, attendees will improve their awareness and understanding of the complexities of Fire/EMS dispatching through interactive discussions and classroom exercises. 

Upon completion of this course, the participant will be able to:

·      Describe critical Fire/EMS dispatch techniques

·      Understand concepts, terminology, and inherent challenges of Fire/EMS dispatching

·      Prioritize workflow and decision making

·      Have increased knowledge of fire ground operations and equipment

·      Have increased knowledge of safe Fire/EMS operations 

·      Describe how Fire/EMS dispatching differs from law enforcement dispatching



Location: Kalamazoo County Central Dispatch Authority, Kalamazoo, MI

Date(s)ClassLocation
Jun 26, 2019Tactical DispatchingKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 26, 2019Negotiations for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 27, 2019Incident Debriefing (for Dispatch)Kalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 27, 2019Fire/EMS DispatchingKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 14, 2019Active Shooter Incidents for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 15, 2019Active Shooter Incidents for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 26–30, 2019Basic 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 26–28, 2019Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)sIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Sep 16–20, 2019Basic 40-Hour Dispatch SchoolSaline Police Department, Saline, MI (in Washtenaw County)
Sep 16–18, 2019Corrections SupervisionMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Sep 24, 2019Inmate ClassificationMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Sep 30, 2019Tactical DispatchingLapeer County Central Dispatch, Lapeer, MI
Oct 21–23, 2019Advanced Supervision (for law enforcement and dispatch)Ingham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854