Public Safety Training and Consulting

This course is over!

Second in MACNLOW’s supervisory series, this course focuses on dealing with difficult/problem employees, empowering employees, supervisory ethics, managing projects, problem solving, managing workplace relationships, and handling special details. Attendees develop new knowledge and skills in:

–       “Solving” difficult employees

–        Empowering employees to be high achievers

–       Encouraging ethical workplace behavior

–       Building and setting performance goals

–       Solving problems unique to those employed in police, dispatch, fire, courts and corrections settings

–       Planning and handling departmental projects

This course is led by Sgt. Michael S. Phillips (Ret., East Lansing Police Department), a senior associate with MACNLOW, with over 27 years of experience.  We recommend, but do not require, participants complete our Police Supervision course prior to taking Advanced Supervision as content is built upon assessment instruments utilized in that course.  If you wish to take Advanced Supervision without the recommended prerequisite, please let us know when registering for the course.  

Class runs from 8 am to 4 pm each day with an hour for lunch. The cost is $375 per person and the course is registered with MCOLES and is eligible for 302 funds and SNC approved (MNA201902A) for dispatch training funds.
Location: Bay de Noc Community College, Joseph Heirman University Center, Room 952, Escanaba, Michigan

Date(s)ClassLocation
Jan 21–23, 2020Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Grand Rapids, MI
Jan 27, 2020Inmate ClassificationMt. Pleasant, Michigan (Courtyard by Marriott)
Jan 27–31, 2020Advanced 40-Hour Dispatch SchoolShiawassee County Central Dispatch, Corunna, MI
Jan 27, 2020911 Dispatch LiabilityShiawassee County Central Dispatch, Corunna, MI
Jan 28, 2020Homeland Security for TelecommunicatorsShiawassee County Central Dispatch, Corunna, MI
Jan 29, 2020Handling Domestic Violence CallsShiawassee County Central Dispatch, Corunna, MI
Jan 30, 2020Suicide Calls: Helping the Caller & the TelecommunicatorShiawassee County Central Dispatch, Corunna, MI
Jan 30, 2020Active Shooter Incidents for DispatchSpringHill Suites, Marketplace Blvd, Lansing, MI
Jan 31, 2020Stress Management (eligible for dispatch and/or law enforcement training funds)Shiawassee County Central Dispatch, Corunna, MI
Feb 3–5, 2020Corrections SupervisionGratiot County Sheriff's Office, Ithaca, MI
Feb 27–28, 2020Critical Supervisory IssuesCanton Public Safety, Canton, MI