Public Safety Training and Consulting

This course is over!
Attendees will assess their listening skills, learn to apply the skills and "thinking patterns" to help handle a suicide call successfully, assess psychological considerations, keep the caller talking, ask critical questions, and gain call handling methods proven effective for others.  

Following completion of this course, participants will…
–Identify common myths related to suicidal callers.
–Identify warning signs that a person may be suicidal.
–Identify 4 types of suicidal callers.
–Identify 5 crucial questions during suicide calls.
–Demonstrate communication techniques to utilize during suicide calls.
–Identify self-care resources available to dispatch professionals.

The course is SNC approved with Module II (b) endorsement; MNA201504B. The cost is $275 per person for the one-day session. Class runs from 8 am to 5 pm with an hour for lunch.
Location: Midland County Central Dispatch, Midland, MI

Date(s)ClassLocation
Aug 14, 2019Active Shooter Incidents for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 15, 2019Active Shooter Incidents for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 26–30, 2019Basic 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 26–28, 2019Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)sIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Sep 16–20, 2019Basic 40-Hour Dispatch SchoolSaline Police Department, Saline, MI (in Washtenaw County)
Sep 16–18, 2019Corrections SupervisionMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Sep 24, 2019Inmate ClassificationMacomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI
Sep 30, 2019Tactical DispatchingLapeer County Central Dispatch, Lapeer, MI
Sep 30, 2019Negotiations for DispatchLapeer County Central Dispatch, Lapeer, MI
Oct 1, 2019Fire/EMS DispatchingLapeer County Central Dispatch, Lapeer, MI
Oct 1, 2019Incident Debriefing (for Dispatch)Lapeer County Central Dispatch, Lapeer, MI
Oct 21–23, 2019Advanced Supervision (for law enforcement and dispatch)Ingham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854