Public Safety Training and Consulting

This course is over!

Active shooter incidents are dynamic situations that pose many unique challenges for public safety communications.  These situations require an enormous response from law enforcement, fire, EMS, various support entities and communication centers.   As with any other type of emergency situation, the telecommunicator plays a vital role in the response to an active shoot incident.

This course will provide case studies about several high-profile active shooter incidents, the issues and challenges posed by an active shooter incident and what role the telecommunicator plays in mitigating the damage.  Upon completion of this course, the participant will be able to:

  1. Define an Active Violence Incident (AVI) and its different phases;
  2. Describe the key issues and challenges of an AVI;
  3. Define the roles and responsibilities of telecommunicators in an AVI situation; and,
  4. Describe how to manage the consequences of an active shooter incident.

 The cost is $275 per person and the course runs from 8 am to 5 pm with an hour for lunch.  This course is SNC approved for dispatch training funds.

Location: Ionia County Central Dispatch, 545 Apple Tree Drive, Ionia, MI

Date(s)ClassLocation
Mar 27–28, 2019Critical Supervisory IssuesBig Rapids Department of Public Safety, Big Rapids, MI
Apr 1, 2019Inmate ClassificationIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Apr 8–12, 2019Advanced 40-Hour Dispatch SchoolSERESA, Roseville, MI
Apr 8, 2019911 Dispatch LiabilitySERESA, Roseville, MI
Apr 8–10, 2019Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Southgate Police Department, 14710 Reaume Pkwy, Southgate, MI
Apr 9, 2019Suicide Calls: Helping the Caller & the TelecommunicatorSERESA, Roseville, MI
Apr 10, 2019Homeland Security for the TelecommunicatorSERESA, Roseville, MI
Apr 11, 2019Stress Management (approved for dispatch and law enforcement training funds)SERESA, Roseville, MI
Apr 12, 2019Handling Domestic Violence CallsSERESA, Roseville, MI
Apr 18, 2019Policing with Pride & IntegrityCanton Public Safety, Canton, MI
Apr 19, 2019Stress Management (approved for dispatch and law enforcement training funds)Ionia County Central Dispatch, 545 Apple Tree Drive, Ionia, MI
Apr 22–26, 2019Basic 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Apr 29–May 3, 2019Advanced 40-Hour Dispatch SchoolGrand Traverse County Central Dispatch, Traverse City, MI
Apr 29, 2019Handling Domestic Violence CallsGrand Traverse County Central Dispatch, Traverse City, MI
Apr 30, 2019Suicide Calls: Helping the Caller & the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 1, 2019911 Dispatch LiabilityGrand Traverse County Central Dispatch, Traverse City, MI
May 2, 2019Homeland Security for the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 3, 2019Stress Management (approved for dispatch and law enforcement training funds)Grand Traverse County Central Dispatch, Traverse City, MI
May 6, 2019Inmate ClassificationGaylord City Police Department, Gaylord, MI (Hosted by Otsego County Sheriff's Office)
May 13–17, 2019Basic 40-Hour Dispatch SchoolHosted by Chippewa County Central Dispatch at the Holiday Inn Express, Sault Ste. Marie, MI
Jun 4–6, 2019Advanced Supervision (for law enforcement and dispatch)Bay de Noc Community College, Joseph Heirman University Center, Room 952, Escanaba, Michigan
Jun 17–21, 2019Advanced 40-Hour Dispatch SchoolMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI