Public Safety Training and Consulting

Active shooter incidents are dynamic situations that pose many unique challenges for public safety communications.  These situations require an enormous response from law enforcement, fire, EMS, various support entities and communication centers.   As with any other type of emergency situation, the telecommunicator plays a vital role in the response to an active shoot incident.

This course will provide case studies about several high-profile active shooter incidents, the issues and challenges posed by an active shooter incident and what role the telecommunicator plays in mitigating the damage.  Upon completion of this course, the participant will be able to:

  1. Define an Active Violence Incident (AVI) and its different phases;
  2. Describe the key issues and challenges of an AVI;
  3. Define the roles and responsibilities of telecommunicators in an AVI situation; and,
  4. Describe how to manage the consequences of an active shooter incident.

 The cost is $275 per person and the course runs from 8 am to 5 pm with an hour for lunch.  This course is SNC approved for dispatch training funds.

Location: Ionia County Central Dispatch, 545 Apple Tree Drive, Ionia, MI

Date(s)ClassLocation
Jan 28–Feb 1, 2019Basic 40-Hour Dispatch SchoolWashtenaw Community College, Ann Arbor, MI
Feb 4–6, 2019Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Canton Public Safety, Canton, MI
Feb 4, 2019Active Shooter Incidents for DispatchIonia County Central Dispatch, 545 Apple Tree Drive, Ionia, MI
Feb 4–8, 2019Advanced 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 4, 2019Suicide Calls: Helping the Caller & the TelecommunicatorKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 5, 2019Handling Domestic Violence CallsKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 6, 2019Homeland Security for the TelecommunicatorKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 7, 2019Stress Management (approved for dispatch and law enforcement training funds)Kalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 8, 2019911 Dispatch LiabilityKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Mar 4–6, 2019Advanced SupervisionCanton Public Safety, Canton, MI
Mar 18–20, 2019Corrections SupervisionCalhoun County Sheriff's Office, Marshall Regional Law Enforcement Center, Marshall, MI
Mar 25–29, 2019Basic 40-Hour Dispatch SchoolHope College, Holland, MI
Mar 27–28, 2019Critical Supervisory IssuesBig Rapids Department of Public Safety, Big Rapids, MI
Apr 1, 2019Inmate ClassificationIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Apr 8–12, 2019Advanced 40-Hour Dispatch SchoolSERESA, Roseville, MI
Apr 8, 2019911 Dispatch LiabilitySERESA, Roseville, MI
Apr 9, 2019Suicide Calls: Helping the Caller & the TelecommunicatorSERESA, Roseville, MI
Apr 10, 2019Homeland Security for the TelecommunicatorSERESA, Roseville, MI
Apr 11, 2019Stress Management (approved for dispatch and law enforcement training funds)SERESA, Roseville, MI
Apr 12, 2019Handling Domestic Violence CallsSERESA, Roseville, MI
Apr 29–May 3, 2019Advanced 40-Hour Dispatch SchoolGrand Traverse County Central Dispatch, Traverse City, MI
Apr 29, 2019Handling Domestic Violence CallsGrand Traverse County Central Dispatch, Traverse City, MI
Apr 30, 2019Suicide Calls: Helping the Caller & the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 1, 2019911 Dispatch LiabilityGrand Traverse County Central Dispatch, Traverse City, MI
May 2, 2019Homeland Security for the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 3, 2019Stress Management (approved for dispatch and law enforcement training funds)Grand Traverse County Central Dispatch, Traverse City, MI