Public Safety Training and Consulting

This three-day course is designed specifically for first line supervisors who direct, motivate, lead, appraise and discipline others.  As a result of coaching, role play, exercises, self-assessments, group discussions and lecture, participants will leave with new knowledge and skills in:

-        Setting expectations and holding employees accountable

-        Analyzing and resolving performance problems

-        Improving workplace communication

-        Gaining listening and assertion skills

-        Coaching others for improved work performance

-        Learning behaviors and characteristics of quality leaders

-        The role of motivation in performance

With small group exercises and many examples tailored to the attendee's profession, this class can be taken by law enforcement, dispatch, or persons from virtually any profession. 

The cost is $375 per person and the course is MCOLES approved for 302 funds and SNC approved for dispatch training funds. Class runs from 8 am to 5 pm each day with an hour for lunch.

Location: Canton Public Safety, Canton, MI

Date(s)ClassLocation
Jan 28–Feb 1, 2019Basic 40-Hour Dispatch SchoolWashtenaw Community College, Ann Arbor, MI
Feb 4–6, 2019Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Canton Public Safety, Canton, MI
Feb 4, 2019Active Shooter Incidents for DispatchIonia County Central Dispatch, 545 Apple Tree Drive, Ionia, MI
Feb 4–8, 2019Advanced 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 4, 2019Suicide Calls: Helping the Caller & the TelecommunicatorKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 5, 2019Handling Domestic Violence CallsKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 6, 2019Homeland Security for the TelecommunicatorKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 7, 2019Stress Management (approved for dispatch and law enforcement training funds)Kalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 8, 2019911 Dispatch LiabilityKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Mar 4–6, 2019Advanced SupervisionCanton Public Safety, Canton, MI
Mar 18–20, 2019Corrections SupervisionCalhoun County Sheriff's Office, Marshall Regional Law Enforcement Center, Marshall, MI
Mar 25–29, 2019Basic 40-Hour Dispatch SchoolHope College, Holland, MI
Mar 27–28, 2019Critical Supervisory IssuesBig Rapids Department of Public Safety, Big Rapids, MI
Apr 1, 2019Inmate ClassificationIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Apr 8–12, 2019Advanced 40-Hour Dispatch SchoolSERESA, Roseville, MI
Apr 8, 2019911 Dispatch LiabilitySERESA, Roseville, MI
Apr 9, 2019Suicide Calls: Helping the Caller & the TelecommunicatorSERESA, Roseville, MI
Apr 10, 2019Homeland Security for the TelecommunicatorSERESA, Roseville, MI
Apr 11, 2019Stress Management (approved for dispatch and law enforcement training funds)SERESA, Roseville, MI
Apr 12, 2019Handling Domestic Violence CallsSERESA, Roseville, MI
Apr 29–May 3, 2019Advanced 40-Hour Dispatch SchoolGrand Traverse County Central Dispatch, Traverse City, MI
Apr 29, 2019Handling Domestic Violence CallsGrand Traverse County Central Dispatch, Traverse City, MI
Apr 30, 2019Suicide Calls: Helping the Caller & the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 1, 2019911 Dispatch LiabilityGrand Traverse County Central Dispatch, Traverse City, MI
May 2, 2019Homeland Security for the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 3, 2019Stress Management (approved for dispatch and law enforcement training funds)Grand Traverse County Central Dispatch, Traverse City, MI