Public Safety Training and Consulting

This course is over!

This three-day course is designed specifically for first line supervisors who direct, motivate, lead, appraise and discipline others.  As a result of coaching, role play, exercises, self-assessments, group discussions and lecture, participants will leave with new knowledge and skills in:

-        Setting expectations and holding employees accountable

-        Analyzing and resolving performance problems

-        Improving workplace communication

-        Gaining listening and assertion skills

-        Coaching others for improved work performance

-        Learning behaviors and characteristics of quality leaders

-        The role of motivation in performance

With small group exercises and many examples tailored to the attendee's profession, this class can be taken by law enforcement, dispatch, or persons from virtually any profession. 

Location: Big Rapids Department of Public Safety, Big Rapids, MI

Date(s)ClassLocation
Oct 22–26, 2018Advanced 40-Hour Dispatch SchoolWashtenaw Community College, Ann Arbor, MI
Oct 25, 2018911 Dispatch LiabilityWashtenaw Community College, Ann Arbor, MI
Oct 26, 2018Suicide Calls: Helping the Caller & the TelecommunicatorWashtenaw Community College, Ann Arbor, MI
Oct 29–Nov 2, 2018Basic 40-Hour Dispatch SchoolOakland Community College, Auburn Hills Campus, Auburn Hills, MI
Nov 7–8, 2018Critical Supervisory IssuesMichigan State University Police Department, East Lansing, MI
Nov 26–30, 2018Basic 40-Hour Dispatch SchoolMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Dec 3–7, 2018Advanced 40-Hour Dispatch SchoolMidland County Central Dispatch, Midland, MI
Dec 3–5, 2018Advanced Supervision (for law enforcement and dispatch)Big Rapids Department of Public Safety, Big Rapids, MI
Jan 9–11, 2019Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Canton Public Safety, Canton, MI