Suicide Calls: Helping the Caller & the Telecommunicator Oct 26, 2018
Attendees will assess their listening skills, learn to apply the skills and "thinking patterns" to help handle a suicide call successfully, assess psychological considerations, keep the caller talking, ask critical questions, and gain call handling methods proven effective for others. SNC approved with Module II (b) endorsement; MNA201504B.
The cost is $275 per person for this one-day course.
Location: Washtenaw Community College, Ann Arbor, MI
|Oct 22–26, 2018||Advanced 40-Hour Dispatch School||Washtenaw Community College, Ann Arbor, MI|
|Oct 25, 2018||911 Dispatch Liability||Washtenaw Community College, Ann Arbor, MI|
|Oct 26, 2018||Suicide Calls: Helping the Caller & the Telecommunicator||Washtenaw Community College, Ann Arbor, MI|
|Oct 29–Nov 2, 2018||Basic 40-Hour Dispatch School||Oakland Community College, Auburn Hills Campus, Auburn Hills, MI|
|Nov 7–8, 2018||Critical Supervisory Issues||Michigan State University Police Department, East Lansing, MI|
|Nov 26–30, 2018||Basic 40-Hour Dispatch School||Michigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI|
|Dec 3–7, 2018||Advanced 40-Hour Dispatch School||Midland County Central Dispatch, Midland, MI|
|Dec 3–5, 2018||Advanced Supervision (for law enforcement and dispatch)||Big Rapids Department of Public Safety, Big Rapids, MI|
|Jan 9–11, 2019||Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)||Canton Public Safety, Canton, MI|