Public Safety Training and Consulting

This course is over!

Active shooter incidents are dynamic situations that pose many unique challenges for public safety communications.  These situations require an enormous response from law enforcement, fire, EMS, various support entities and communication centers.   As with any other type of emergency situation, the telecommunicator plays a vital role in the response to an active shoot incident.

This course will provide case studies about several high-profile active shooter incidents, the issues and challenges posed by an active shooter incident and what role the telecommunicator plays in mitigating the damage.

Upon completing this course, participants will be able to:


  1. Define an Active Violence Incident (AVI) and its different phases;
  2. Describe the key issues and challenges of an AVI;
  3. Define the roles and responsibilities of the telecommunicators in an AVI situation; and, 
  4. Describe how to manage the consequences of an active shooter incident.

The cost is $275 per person; the course is pending SNC approval.  

Location: Ingham County Sheriff's Office, 630 N Cedar St, Mason MI 48854

Date(s)ClassLocation
Oct 22–26, 2018Advanced 40-Hour Dispatch SchoolWashtenaw Community College, Ann Arbor, MI
Oct 25, 2018911 Dispatch LiabilityWashtenaw Community College, Ann Arbor, MI
Oct 26, 2018Suicide Calls: Helping the Caller & the TelecommunicatorWashtenaw Community College, Ann Arbor, MI
Oct 29–Nov 2, 2018Basic 40-Hour Dispatch SchoolOakland Community College, Auburn Hills Campus, Auburn Hills, MI
Nov 7–8, 2018Critical Supervisory IssuesMichigan State University Police Department, East Lansing, MI
Nov 26–30, 2018Basic 40-Hour Dispatch SchoolMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Dec 3–7, 2018Advanced 40-Hour Dispatch SchoolMidland County Central Dispatch, Midland, MI
Dec 3–5, 2018Advanced Supervision (for law enforcement and dispatch)Big Rapids Department of Public Safety, Big Rapids, MI
Jan 9–11, 2019Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Canton Public Safety, Canton, MI