Public Safety Training and Consulting

This course is over!

Active shooter incidents are dynamic situations that pose many unique challenges for public safety communications.  These situations require an enormous response from law enforcement, fire, EMS, various support entities and communication centers.   As with any other type of emergency situation, the telecommunicator plays a vital role in the response to an active shoot incident.

This course will provide case studies about several high-profile active shooter incidents, the issues and challenges posed by an active shooter incident and what role the telecommunicator plays in mitigating the damage.

Upon completing this course, participants will be able to:


  1. Define an Active Violence Incident (AVI) and its different phases;
  2. Describe the key issues and challenges of an AVI;
  3. Define the roles and responsibilities of the telecommunicators in an AVI situation; and, 
  4. Describe how to manage the consequences of an active shooter incident.

The cost is $275 per person; the course is pending SNC approval.  

Location: Ingham County Sheriff's Office, 630 N Cedar St, Mason MI 48854

Date(s)ClassLocation
Jan 9–11, 2019Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Canton Public Safety, Canton, MI
Jan 17, 2019Active Shooter Incidents for DispatchIonia County Central Dispatch, 545 Apple Tree Drive, Ionia, MI
Jan 28–Feb 1, 2019Basic 40-Hour Dispatch SchoolWashtenaw Community College, Ann Arbor, MI
Feb 4–8, 2019Advanced 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Feb 8, 2019911 Dispatch LiabilityKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Mar 4–6, 2019Advanced SupervisionCanton Public Safety, Canton, MI
Mar 18–20, 2019Corrections SupervisionCalhoun County Sheriff's Office, Marshall Regional Law Enforcement Center, Marshall, MI
Mar 27–28, 2019Critical Supervisory IssuesBig Rapids Department of Public Safety, Big Rapids, MI