Public Safety Training and Consulting

This course is over!

Active shooter incidents are dynamic situations that pose many unique challenges for public safety communications.  These situations require an enormous response from law enforcement, fire, EMS, various support entities and communication centers.   As with any other type of emergency situation, the telecommunicator plays a vital role in the response to an active shoot incident.

This course will provide case studies about several high-profile active shooter incidents, the issues and challenges posed by an active shooter incident and what role the telecommunicator plays in mitigating the damage.

Upon completing this course, participants will be able to:


  1. Define an Active Violence Incident (AVI) and its different phases;
  2. Describe the key issues and challenges of an AVI;
  3. Define the roles and responsibilities of the telecommunicators in an AVI situation; and, 
  4. Describe how to manage the consequences of an active shooter incident.

The cost is $275 per person; the course is pending SNC approval.  

Location: Ingham County Sheriff's Office, 630 N Cedar St, Mason MI 48854

Date(s)ClassLocation
Jun 4–6, 2019Advanced Supervision (for law enforcement and dispatch)Bay de Noc Community College, Joseph Heirman University Center, Room 952, Escanaba, Michigan
Jun 17–21, 2019Advanced 40-Hour Dispatch SchoolMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Jun 17, 2019911 Dispatch LiabilityMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Jun 18, 2019Suicide Calls: Helping the Caller & the TelecommunicatorMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Jun 19, 2019Handling Domestic Violence CallsMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Jun 20, 2019Homeland Security for TelecommunicatorsMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Jun 21, 2019Stress Management (eligible for dispatch and/or law enforcement training funds)Michigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Jun 24, 2019Tactical DispatchingKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 24, 2019Negotiations for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 25, 2019Fire/EMS DispatchingKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 25, 2019Incident Debriefing (for Dispatch)Kalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 26, 2019Tactical DispatchingKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 26, 2019Negotiations for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 27, 2019Incident Debriefing (for Dispatch)Kalamazoo County Central Dispatch Authority, Kalamazoo, MI
Jun 27, 2019Fire/EMS DispatchingKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 14, 2019Active Shooter Incidents for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 15, 2019Active Shooter Incidents for DispatchKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Aug 26–30, 2019Basic 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Sep 16–20, 2019Basic 40-Hour Dispatch SchoolSaline Police Department, Saline, MI (in Washtenaw County)