Public Safety Training and Consulting

This course is over!

Second in MACNLOW's Capstone Award supervisory series, this course focuses on dealing with difficult/problem employees, empowering employees, supervisory ethics, managing projects, problem solving, managing workplace relationships, and handling special details.  

Through small group work, exercises, lecture and role play, participants leave with new knowledge and skills in:

- “Solving” difficult employees
- Empowering employees to be high achievers
- Encouraging ethical workplace behavior
- Building and setting performance goals
- Solving problems unique to those employed in police, dispatch, fire, courts and corrections settings
- Planning and handling departmental projects.

Attendance at Police Supervision/Achieving Supervisory Excellence is a preferred (but not required) pre-requisite for this course.

The cost is $375 per person and the class is both MCOLES approved for 302 funds and SNC approved for 911 dispatch training funds.


Location: Michigan State University Police Department, East Lansing, MI

Date(s)ClassLocation
Apr 22–26, 2019Basic 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Apr 29–May 3, 2019Advanced 40-Hour Dispatch SchoolGrand Traverse County Central Dispatch, Traverse City, MI
Apr 29, 2019Handling Domestic Violence CallsGrand Traverse County Central Dispatch, Traverse City, MI
Apr 30, 2019Suicide Calls: Helping the Caller & the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 1, 2019911 Dispatch LiabilityGrand Traverse County Central Dispatch, Traverse City, MI
May 2, 2019Homeland Security for the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 3, 2019Stress Management (approved for dispatch and law enforcement training funds)Grand Traverse County Central Dispatch, Traverse City, MI
May 6, 2019Inmate ClassificationGaylord City Police Department, Gaylord, MI (Hosted by Otsego County Sheriff's Office)
May 13–17, 2019Basic 40-Hour Dispatch SchoolHosted by Chippewa County Central Dispatch at the Holiday Inn Express, Sault Ste. Marie, MI
Jun 4–6, 2019Advanced Supervision (for law enforcement and dispatch)Bay de Noc Community College, Joseph Heirman University Center, Room 952, Escanaba, Michigan
Jun 17–21, 2019Advanced 40-Hour Dispatch SchoolMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI