Public Safety Training and Consulting

This three-day course is designed specifically for first line supervisors who direct, motivate, lead, appraise and discipline others.  As a result of coaching, role play, exercises, self-assessments, group discussions and lecture, participants will leave with new knowledge and skills in:

-        Setting expectations and holding employees accountable

-        Analyzing and resolving performance problems

-        Improving workplace communication

-        Gaining listening and assertion skills

-        Coaching others for improved work performance

-        Learning behaviors and characteristics of quality leaders

-        The role of motivation in performance

With small group exercises and many examples tailored to the attendee's profession, this class can be taken by law enforcement, dispatch, or persons from virtually any profession.   

Location: Michigan State University Police Department, East Lansing, MI

Date(s)ClassLocation
May 30–Jun 1, 2018Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Michigan State Police - Gaylord Regional Communications Center, Gaylord, MI
Jun 11–15, 2018Basic 40-Hour Dispatch SchoolIonia County Central Dispatch, 545 Apple Tree Drive, Ionia, MI
Jun 18–22, 2018Advanced 40-Hour Dispatch SchoolHope College, Holland, MI
Jun 18, 2018Handling Domestic Violence CallsHope College, Holland, MI
Jun 19, 2018Homeland Security for the TelecommunicatorHope College, Holland, MI
Jun 20, 2018Stress ManagementHope College, Holland, MI
Jun 21, 2018Suicide Calls: Helping the Caller & the TelecommunicatorHope College, Holland, MI
Jun 22, 2018911 Dispatch LiabilityHope College, Holland, MI
Aug 27–29, 2018Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Michigan State University Police Department, East Lansing, MI
Sep 17–21, 2018Basic 40-Hour Dispatch SchoolClinton County Central Dispatch, 100 State Street, St. Johns, MI
Sep 18–20, 2018Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Escanaba, Michigan
Oct 1–3, 2018Advanced SupervisionMichigan State University Police Department, East Lansing, MI
Nov 7–8, 2018Critical Supervisory IssuesMichigan State University Police Department, East Lansing, MI