Public Safety Training and Consulting

This course is over!

This three-day course is designed specifically for first line supervisors who direct, motivate, lead, appraise and discipline others.  As a result of coaching, role play, exercises, self-assessments, group discussions and lecture, participants will leave with new knowledge and skills in:

-        Setting expectations and holding employees accountable

-        Analyzing and resolving performance problems

-        Improving workplace communication

-        Gaining listening and assertion skills

-        Coaching others for improved work performance

-        Learning behaviors and characteristics of quality leaders

-        The role of motivation in performance

With small group exercises and many examples tailored to the attendee's profession, this class can be taken by law enforcement, dispatch, or persons from virtually any profession.   

Location: Michigan State University Police Department, East Lansing, MI

Date(s)ClassLocation
Apr 22–26, 2019Basic 40-Hour Dispatch SchoolKalamazoo County Central Dispatch Authority, Kalamazoo, MI
Apr 29–May 3, 2019Advanced 40-Hour Dispatch SchoolGrand Traverse County Central Dispatch, Traverse City, MI
Apr 29, 2019Handling Domestic Violence CallsGrand Traverse County Central Dispatch, Traverse City, MI
Apr 30, 2019Suicide Calls: Helping the Caller & the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 1, 2019911 Dispatch LiabilityGrand Traverse County Central Dispatch, Traverse City, MI
May 2, 2019Homeland Security for the TelecommunicatorGrand Traverse County Central Dispatch, Traverse City, MI
May 3, 2019Stress Management (approved for dispatch and law enforcement training funds)Grand Traverse County Central Dispatch, Traverse City, MI
May 6, 2019Inmate ClassificationGaylord City Police Department, Gaylord, MI (Hosted by Otsego County Sheriff's Office)
May 13–17, 2019Basic 40-Hour Dispatch SchoolHosted by Chippewa County Central Dispatch at the Holiday Inn Express, Sault Ste. Marie, MI
Jun 4–6, 2019Advanced Supervision (for law enforcement and dispatch)Bay de Noc Community College, Joseph Heirman University Center, Room 952, Escanaba, Michigan
Jun 17–21, 2019Advanced 40-Hour Dispatch SchoolMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI