Policing with Pride & Integrity Apr 20, 2018
This course enables police to examine the importance of professionalism, attitude, integrity, and pride in service delivery. They examine how the public judges them, how their personal and professional blind spots can lead to liability and complaints, and verbal, vocal, and nonverbal measures they can utilize to enhance their professionalism.
At the completion of this course, students will be able to:
1. Recognize their sense of pride, attitude, integrity, and identify how these affect
their ability to work successfully with the public.
2. Identify Moments of Truth that set the tone for each interaction.
3. Identify the 5 ways that the public evaluates police services.
4. Practice using reflective listening skills in a critiqued classroom situation.
5. Learn new ways to build citizen rapport.
6. Develop positive nonverbal and vocal behaviors for dealing with citizens as
evidenced by their critiqued practicing of them in role play.
7. Identify their personal work styles as evidenced by their completion and
interpretation of a Work Behavioral Profile.
The cost is $275 per person and the course is MCOLES approved for 302 funds.
Location: Lansing, MI
|Mar 21–23, 2018||Advanced Supervision||Macomb Public Service Institute, 21901 Dunham Road, Clinton Township, MI|
|Mar 26–28, 2018||Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)||Southgate Police Department, 14710 Reaume Pkwy, Southgate, MI|
|Apr 9–13, 2018||Basic 40-Hour Dispatch School||Grand Traverse County Central Dispatch, Traverse City, MI|
|Apr 11–13, 2018||Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)||Milford Police Department, Milford, MI|
|Apr 20, 2018||Policing with Pride & Integrity||Lansing, MI|
|Apr 23–27, 2018||Advanced 40-Hour Dispatch School||Hosted by MSP-Negaunee Regional Comm Center, Marquette, MI (Upper Peninsula) at Northern Michigan University|
|Apr 30–May 4, 2018||Basic 40-Hour Dispatch School||Washtenaw Community College, Ann Arbor, MI|
|Jun 18–22, 2018||Advanced 40-Hour Dispatch School||Hope College, Holland, MI|