Public Safety Training and Consulting

SUICIDE CALLS:  HELPING THE CALLER & THE TELECOMMUNICATOR
Attendees will assess their listening skills, learn to apply the skills and "thinking patterns" to help handle a suicide call successfully, assess psychological considerations, keep the caller talking, ask critical questions, and gain call handling methods proven effective for others. 

The cost of this one-day course is $275 per person.
 
SNC approved with Module II (b) endorsement; MNA201504B.
Location: Jackson County Sheriff's Office, 911 Dispatch Center, 1715 Lansing Avenue, Jackson, MI

Date(s)ClassLocation
Oct 23–27, 2017Advanced 40-Hour Dispatch SchoolWashtenaw Community College, 4800 E Huron River Dr, Ann Arbor, MI 48105
Oct 25, 2017Investigation of Child Sexual AssaultSouthgate Police Department, 14710 Reaume Pkwy, Southgate, MI 48195
Nov 20–22, 2017Police Supervision (for law enforcement) / Achieving Supervisory Excellence (for dispatch)Michigan State University Police Department, East Lansing, MI
Dec 4–8, 2017Advanced 40-Hour Dispatch SchoolJackson County Sheriff's Office, 911 Dispatch Center, 1715 Lansing Avenue, Jackson, MI
Dec 4, 2017911 Dispatch LiabilityJackson County Sheriff's Office, 911 Dispatch Center, 1715 Lansing Avenue, Jackson, MI
Dec 5, 2017Handling Domestic Violence CallsJackson County Sheriff's Office, 911 Dispatch Center, 1715 Lansing Avenue, Jackson, MI
Dec 6, 2017Suicide Calls: Helping the Caller and the TelecommunicationJackson County Sheriff's Office, 911 Dispatch Center, 1715 Lansing Avenue, Jackson, MI
Dec 7, 2017Homeland Security for TelecommunicatorsJackson County Sheriff's Office, 911 Dispatch Center, 1715 Lansing Avenue, Jackson, MI
Dec 8, 2017Stress ManagementJackson County Sheriff's Office, 911 Dispatch Center, 1715 Lansing Avenue, Jackson, MI
Dec 11–15, 2017Basic 40-Hour Dispatch SchoolMichigan State Police - Detroit Regional Communications Center, 1060 W Fort St, Detroit, MI
Jan 17–19, 2018Corrections SupervisionIngham County Sheriff's Office, 630 N Cedar St, Mason, MI 48854
Jan 17–19, 2018Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)Chocolay Township Police Department, Marquette, MI