Courses


MACNLOW training courses provide relevant, practical information you will take back and use immediately in the workplace! Utilizing a combination of lecture, small and large group exercises, personal assessment tools and role play, we actively involve attendees in the learning process. Because our class sizes are limited, your personal questions and concerns will always be addressed.
In addition to the courses shown below, MACNLOW has many other options from which to choose.  If you don't see something you're looking for, please contact us for assistance or to host a course at your agency.  We also provide customized in-service training programs to address the specific needs of your agency.
Our calendar is updated weekly, so please check back often for more information or contact us at info@macnlow.com or at 517-410-0825 to be added to our mailing list.
Please note that all classes run from 8 am to 5 pm unless otherwise noted in the course description. Pricing information is included in the course description.

Cancellation/Refund Policy (as of 9-1-17):  All course cancellations must be in writing and sent via e-mail to register@macnlow.com. Cancellations made within four days of registration will be fully refunded or not billed to the agency, provided the initial registration occurs more than two weeks prior to the class start date. Cancellations made after four days of the initial registration date and up to two weeks prior to the course start date will be refunded less a $50 processing fee.  Cancellations made with less than two weeks notice prior to the course start date will be refunded less a $100 processing fee as MACNLOW has already committed those funds for the course.  No shows are non-refundable.  For special circumstances regarding cancellations, please contact Kristen at 517-410-0825 or send e-mail to info@macnlow.com.

June 12, 2023

Police Supervision (law enforcement) aka Achieving Supervisory Excellence (dispatch)

Mason MI

Police Supervision (aka Achieving Supervisory Excellence) is a three-day course designed specifically for first-line supervisors who direct, motivate, lead, appraise and discipline others.  As a result of coaching, role play, exercises, self-assessments, group discussions and lecture,... More Info

June 21, 2023

Advanced Supervision

Escanaba MI

This course focuses on dealing with difficult/problem employees, empowering employees, supervisory ethics, managing projects, problem solving, managing workplace relationships, and handling special details.  Attendees develop new knowledge and skills in: “Solving” difficu... More Info

August 14, 2023

Basic 40-Hour Dispatch School

Detroit MI

MACNLOW’s Basic 40-Hour Dispatch School utilizes a unique and practical combination of lecture, personal assessment, small group exercises, skill-building exercises, and role play to cement learning. Our instructors for this course are all highly-qualified, experienced disp... More Info

August 23, 2023

Behaviors and Warning Signs of an Active Shooter

This four-hour course is designed to offer insight into the behaviors, characteristics, and warning signs of an active shooter prior to an active shooter event. We will examine specific behaviors that may precede an attack and which of those behaviors dispatchers and law enforcement might find ... More Info

August 23, 2023

Tactical Dispatching

Virtual Classroom with Live In

This four-hour course will serve as an introduction to Tactical Dispatching. Students will learn the roles and responsibilities of a Tactical Dispatcher and gain an understanding of the ICS and NIMS structure and systems.  The primary objective of the course is to illustrate the importance of t... More Info

September 06, 2023

Robb Elementary School Shooting: Investigation, Evaluation, and Analysis

Charlotte MI

This session of the course can be taken in person at Eaton County Central Dispatch, 911 Courthouse Drive, Charlotte, Michigan
OR
In our virtual classroom, featuring live instruction and interaction with the instructor and attendees who are in the traditional classroom in Eaton County.<... More Info

September 06, 2023

Legal Update for Law Enforcement (8 am to noon)

Grosse Ile MI

This four-hour course reviews the latest in Federal and Michigan statutes, case law, and court opinions that affect the law enforcement profession. Keep yourself, your colleagues, and your agency out of trouble by staying on top of changes and developments in the law.
 
Topics cov... More Info

September 06, 2023

Legal Update for Law Enforcement (1 pm to 5 pm)

Grosse Ile MI

This four-hour course reviews the latest in Federal and Michigan statutes, case law, and court opinions that affect the law enforcement profession. Keep yourself, your colleagues, and your agency out of trouble by staying on top of changes and developments in the law.
 
Topics cov... More Info

September 07, 2023

Active Shooter Incidents for Dispatch

Charlotte MI

This session of the course can be taken in person at Eaton County Central Dispatch, 911 Courthouse Drive, Charlotte, Michigan
OR
In our virtual classroom, featuring live instruction and interaction with the instructor and attendees who are in the traditional classroom in Eaton County.<... More Info

September 14, 2023

Operation Northern Exposure: A Public Safety Leadership Forum

Petoskey MI

Join us on September 14-15, 2023, in Petoskey, Michigan, for Operation Northern Exposure, a public safety leadership forum brought to you by a partnership between MACNLOW Associates and Command Presence. 

Topics include: Intentionally designing your organizational c... More Info

September 18, 2023

Basic 40-Hour Dispatch School

Kalamazoo MI

MACNLOW’s Basic 40-Hour Dispatch School utilizes a unique and practical combination of lecture, personal assessment, small group exercises, skill-building exercises, and role play to cement learning. Our instructors for this course are all highly-qualified, experienced disp... More Info

October 02, 2023

Advanced 40-Hour Dispatch School

Kalamazoo MI

MACNLOW’s Advanced 40-Hour Dispatch School enables attendees to meet all SNC Module II requirements (MNA2022-2926) by attending all five days for $750 or any one-day course for $275.  Our team utilizes a unique & practical combination of lecture, personal asse... More Info

November 27, 2023

Basic 40-Hour Dispatch School

Charlotte MI

MACNLOW’s Basic 40-Hour Dispatch School utilizes a unique and practical combination of lecture, personal assessment, small group exercises, skill-building exercises, and role play to cement learning. Our instructors for this course are all highly-qualified, experienced disp... More Info

December 04, 2023

Advanced 40-Hour Dispatch School

Charlotte MI

MACNLOW’s Advanced 40-Hour Dispatch School enables attendees to meet all SNC Module II requirements (MNA2022-2926) by attending all five days for $699 or any one-day course for $275.  Our team utilizes a unique & practical combination of lecture, personal assessmen... More Info